Shipping & Returns
Retail Customers
US Orders
NOTE: All orders placed after 12pm during the week will be processed and shipped the next business day. Overnight orders placed on a Friday will ship the next business day. Holidays may affect dispatch times. For any inquiries regarding expedited shipping, please contact Customer Service.
Healthcare Professionals
NOTE: All orders placed after 12pm PST during the week will be processed and shipped the next business day. Overnight orders placed on a Friday will ship the next business day. Holidays may affect dispatch times. For any inquiries regarding expedited shipping, please contact Customer Service.
International Shipping
For international orders, call customer service at 888-242-5327 to place your order.
NOTE: MethylPro is not responsible for additional duties, taxes, import licensing, or product seizures. Please check with the appropriate authorities in your country to determine local regulations.
How Long Will Delivery Take Via UPS Ground
NOTE: Please see map below for estimated business day transit times with UPS Ground delivery from Sisters, OR.
How Long Will Delivery Take Via USPS
NOTE: Please see map below for estimated business day transit times with USPS delivery from Sisters, OR.
Please contact Customer Service to initiate a return.
Fortress Brand is the only authorized distributor of our products on Amazon. Products purchased from anywhere else on Amazon will not receive the Manufacturer's Warranty. We will require proof of purchase for any warranty requests and all purchases made on Amazon must be returned back to Amazon.